Pico

Terms & Conditions

Effective date: 3 August 2026 · Last updated: 3 August 2026

These Terms & Conditions (“Terms”) form an agreement between you and PLAN WITH PICO PTY LTD (ABN 19 700 591 984) for your use of the Pico iPhone application and related services (the “App”). By downloading, accessing or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. Eligibility

You must be at least 13 years old (or 16 where required by local law) and able to form a binding contract to use the App. If you use the App on behalf of a household, you confirm you are authorised to enter these Terms and to provide any information you add about other household members.

2. Your account

  • You must provide accurate information and keep your account details up to date.
  • You are responsible for keeping your login credentials secure and for activity on your account.
  • Tell us promptly at support@planwithpico.app if you suspect unauthorised access.
  • You may close your account at any time by contacting support.

3. Subscription, free trial and billing

  • Pico is free to download. When you first create an account you receive a 7-day free trial, during which the full app is available at no cost. When the trial ends, a subscription is required to continue using the app — there is no free plan or tier after the trial.
  • The subscription is an auto-renewing subscription sold and billed by Apple through the App Store. The price and billing period are shown on the App Store listing in your local currency before you confirm, and are inclusive of GST where applicable.
  • Your Apple ID is charged at the end of the free trial and the subscription renews automatically at the end of each billing period until you cancel. You can cancel at any time in Settings on your iPhone (App Store → your account → Subscriptions); after cancelling, you keep access until the end of the current billing period and no further charges are made.
  • We may change the subscription price at any time. A price change takes effect at your next renewal after notice is given in the App Store and, where material, in the app or by email. A change does not affect the period you have already paid for.

4. Cancellation, refunds and restore

Because Apple is the merchant of record, all subscription billing and refunds are handled by Apple under the App Store terms. To cancel, manage or request a refund for your subscription, visit reportaproblem.apple.com or the Subscriptions section of your Apple ID settings. We cannot issue App Store refunds directly. Nothing in these Terms limits any rights you have under the Australian Consumer Law, which may entitle you to a remedy that cannot be excluded.

If you reinstall Pico or move to a new iPhone, use Restore Purchases in Pico's settings to link your active subscription to the app again using the same Apple ID.

5. Acceptable use

You agree not to:

  • Use the App unlawfully or in breach of these Terms.
  • Copy, scrape, resell or redistribute recipes, price data or other content from the App.
  • Reverse engineer, decompile or attempt to extract source code or model prompts.
  • Interfere with, overload or attempt to gain unauthorised access to our systems.
  • Upload unlawful, harmful or infringing content, or another person's data without permission.

See our Terms of Use for further detail on acceptable use of the App and website.

6. Disclaimers — nutrition, allergies and pricing

Pico provides general information only and is not medical, dietary or health advice. Nutrition figures are estimates generated from recipe ingredients and will vary with brands, portions and preparation. Always consult a qualified health professional before making dietary changes, particularly if you are pregnant, managing a medical condition, or planning meals for infants or children.

Allergies: while Pico filters recipes against the allergies you enter, you must always read product labels and check ingredients yourself. We cannot guarantee a recipe or product is free of any allergen or of cross-contamination.

Prices and availability: supermarket prices, product matches and totals shown for Coles, Woolworths and Aldi are estimates for guidance only. They may be out of date and may differ from the price you pay in store or online. We are not affiliated with, endorsed by or sponsored by any supermarket.

The App is provided “as is”. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free, or that generated plans will suit every circumstance.

7. Limitation of liability

To the maximum extent permitted by law, PLAN WITH PICO PTY LTD is not liable for indirect, incidental, special or consequential loss, or for loss of profits, data or opportunity, arising from your use of the App. Where liability cannot be excluded, our total liability is limited, at our option, to resupplying the service or paying the cost of resupply — and in any case will not exceed the amount you paid us for the App in the 12 months before the claim.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those guarantees.

8. Intellectual property

The App, its content, recipes, design, branding and software are owned by or licensed to PLAN WITH PICO PTY LTD and protected by intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable licence to use the App for your own household's meal planning. You retain ownership of the content and preferences you enter, and grant us a licence to use them solely to operate and improve the Service.

9. Suspension and termination

We may suspend or terminate your access if you materially breach these Terms or use the App in a way that risks harm to others or to the Service. You may stop using the App at any time. Sections that by their nature should survive termination (including disclaimers, liability limits and intellectual property) will continue to apply.

10. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will notify you in the App or by email before they take effect. Continuing to use the App after that date means you accept the updated Terms.

11. Third-party terms

Your use of the App is also subject to the Apple Media Services Terms and Conditions. Apple is not a party to these Terms and is not responsible for the App or for support, though Apple and its subsidiaries are third-party beneficiaries entitled to enforce them against you.

12. Governing law

These Terms are governed by the laws of [insert State, e.g. New South Wales], Australia. You and we submit to the non-exclusive jurisdiction of the courts of that State and the Commonwealth of Australia.

13. Contact

PLAN WITH PICO PTY LTD
470 St Kilda Road, Melbourne, VIC 3004, Australia
Email: support@planwithpico.app